Cancellation and No-Show Policy

Colorado Counseling Center’s Cancellation and No-Show Policy:

Since your appointments involve the reservation of time specifically for you, and out of respect for your therapist, a minimum of 24 hours notice is required for rescheduling or canceling an appointment, excluding emergency situations.

Fees for No-Shows & Late Cancellations

No-Show Policy & Fees:

Anytime you fail to attend a scheduled appointment without giving any notice of cancellation, you will be charged the full fee amount of your scheduled session. The credit card information you previously provided will be used to process this payment. By providing us with your credit card information, you consent to this policy. Multiple no-shows will result in the termination of therapy.

Late Cancellation Policy & Fees:

The first session that is missed by cancelling less than 24 hours in advance will be charged a $50 fee. The full fee of your scheduled session will being charged for any subsequent late cancellations. The credit card information you previously provided will be used to process this payment. By providing us with your credit card information, you consent to this policy. Repeated late cancellations may result in the termination of therapy.

Courtesy Email Reminders

Although Colorado Counseling Center may send you email reminders about upcoming appointments, this is done as a courtesy and only if you consent to receive such communications by providing us with your email address. It remains your sole responsibility to keep track of and attend all scheduled therapy appointments, whether or not you receive the email reminder.